From online packages to physical touchpoints
For the past 6 years, Coolmate has existed in “online boxes” — where customers get to know products through screens, images, and detailed descriptions. But there are things that cannot be fully felt online: materials, fit, and the feeling of wearing.
The first Coolmate store at Hanoi Centre was born to open that box. Transforming online experience into physical touchpoints — where you can see, touch, try on, and decide for yourself.
Here,
you get to:
For Coolmate, an offline store is not just a place to sell, but a transition from online-first to Omni-channel — where the brand meets customers in real life, listens directly, and connects more deeply with the community.
Awaken the senses
For the first time, Coolmate's "legendary" fabric technology steps into the real world, ready to be touched and felt.
Different shopping experience
Enjoy a sophisticated display space where you can comfortably see yourself and find outfits just for you.
Choose from real feelings
Blur the gap between virtual and real. Make accurate choices thanks to direct perception instead of imagination.
Store applying Vietnam's most modern
Technology
The Coolmate store at Hanoi Centre is designed as a new generation retail model - where technology operates behind the scenes so your experience becomes faster, more seamless, and smarter:
RFID Technology on every product
Allows precise inventory control, choosing the right size, and minimizing errors almost absolutely
Fast Checkout & Self-checkout using RFID
Fast payment, no need to queue - shopping experience as seamless as online, but in real life
One-touch Payment - Multi-method
Flexible, convenient, and time-optimized
Automatic Lookup System for products & offersitems.3.suffix
Helping customers proactively find information and personalize their shopping experience
